1) Stunning lake view
2) Personalized service
3) Exceptional breakfast variety

1) Bathroom fan malfunction
2) Lack of tea/coffee facilities
3) Firm mattress may not suit all

Had a boss time here! The views from our lake view room were outstanding, just breathtaking, la! Breakfast had loads of choice, proper sound. One thing was the hard mattress, bit tough on the back, but overall, a belter of a stay!

The room was hot, and I had trouble with the tiny TV.

The balcony in the Double Room offered stunning views of the lake, perfect for sipping coffee in the morning. Breakfast selection includes a variety of delicious options, catering to different dietary needs.

The room lacked adequate storage. no drawers made it inconvenient to unpack, leaving clothes stuffed in suitcases. cleanliness had some room for improvement, with noticeable dust on surfaces. it's worth mentioning the bed firmness might not suit everyone, particularly those who prefer a softer mattress. Lastly, charging full price for a toddler sharing a bed feels excessive, as it isn’t standard practice elsewhere.

Positive, The views from my lake view room were amazing! The breakfast had a fantastic variety, and the staff were super attentive. The location was perfectly central, close to everything I needed. Plus, the complimentary bottle of prosecco was a lovely touch for our staycation! 🍾

We had an awesome upgrade to a terrace room with a stunning view, but the room lacked proper storage space for our gear, making it a bit of a hassle. Chur for the helpful staff!

Sunrise views and charming staff

Waking up to the smell of fresh croissants and an incredible lake view was enchanting. The staff were consistently friendly and helpful, ensuring a fantastic start to each day. Breakfast was diverse with options like fresh fruit, bacon, and scrambled eggs, making it one of the best I've encountered in Europe!

One downside was the lack of a kettle in the room, which was a minor inconvenience for my morning routine. the mattress could be a bit firm for some, and the street outside might get noisy with open windows.

Loved the central location and the bar area was great for evening drinks. Minor issue with the room's cleanliness, but overall a solid stay.

Exceptional customer service

a wonderfully helpful staff made our stay unforgettable with lovely lake view balconies

What a wonderful hotel! The staff went above and beyond, assisting with anything we needed. The breathtaking views from our lake view room were just perfect, making our mornings magical.

The room had a breathtaking lake view that made waking up a delight every morning. The breakfast buffet impressed me with its variety, from fresh fruit to hot options like bacon and eggs. I loved how the staff quickly replenished food, ensuring everything remained plentiful. The room itself was spacious, with a modern bathroom and comfy beds. I found the mattress a bit too firm for my liking, which made it uncomfortable some nights. Limited drawer space in the room created a challenge for unpacking and organizing my clothes. Despite being centrally located, noise from the outside could be heard at times, especially during busy hours. the experience was lovely, with attentive staff always ready to assist. I would return for the views and solid breakfast, but I hope they can address the firmness of the beds and storage issues.